How can we help?
Troubleshooting, account management, and more
Kickstart Your Connection
Set up and explore your Phonoscope Fiber services.
Troubleshooting and Support
Find answers and solutions to common issues with your Phonoscope Fiber connection.
Enhancing Your Experience
Tools and resources for optimized fiber usage
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Frequently Asked Questions
What are your hours?
What services do you offer?
Do you offer home service?
Is service available in my neighborhood?
How long does it take to activate services?
How do I pay my bill?
Do you include the WiFi hardware (router) with internet service?
Can the activation fee for my service be waived?
Do you offer any discounts on your services?
What's the fastest way to reach you in case I need help?
What is your handoff for business customers?
What is the process for setting up business service?
What type of technology do you use?
Do you provide IP addresses?
Do you have a Service Level Agreement (SLA)?
What is the standard SLA for IPTV/VoIP services?
What about the SLA for commercial internet customers?
